DISTANCE SALES AGREEMENT
ARTICLE 1 – Seller Information
Title: Bianco Style (hereinafter referred to as the “SELLER”)
Address: (available on the contact page)
Phone:
E-mail: info@biancostyle94.com
ARTICLE 2 – Subject
The subject of this Agreement is to determine the rights and obligations of the Parties in accordance with the provisions of the Law on the Protection of Consumers No. 6502 and the Regulation on Distance Contracts, regarding the sale and delivery of the product, the characteristics and sales price of which are specified below, that the BUYER has ordered electronically from the website www.biancostyle94.com belonging to the SELLER.
ARTICLE 3 – Right of Withdrawal
The BUYER has the right to withdraw from this Agreement within 14 days from the delivery of the product subject to the Agreement to himself/herself or to the person/organization at the address indicated, without stating any reason.
In order to exercise the right of withdrawal, the BUYER must notify the SELLER by fax, telephone, or e-mail within the 14-day period, and the product must be undamaged during ordinary use, with its packaging and contents intact, and in a condition that can be offered for resale by the SELLER in accordance with the provisions of Article 6 and the preliminary information published on the website www.biancostyle94.com, which form an integral part of this Agreement.
In case this right is exercised:
a) The invoice of the product delivered to the BUYER or a third party (If the invoice of the product to be returned is issued to a corporate entity, it must be returned together with the return invoice issued by the corporation. Returns of orders invoiced on behalf of companies cannot be completed unless a RETURN INVOICE is issued).
b) The return form,
c) Within 10 days following the receipt of these documents by the SELLER, the product price shall be refunded to the BUYER, and the product shall be taken back within 20 days. Returned products must be delivered complete and undamaged with their box, packaging, and standard accessories, if any.
The shipping cost of the returned product within the withdrawal period will be covered by the SELLER.
When returning the product to the SELLER, the original invoice submitted to the BUYER at the time of delivery must also be returned. If the invoice is not sent together with the product, VAT and other legal obligations, if any, cannot be refunded to the BUYER. The invoice to be returned with the product must include the statement “return invoice” and be signed by the BUYER.
ARTICLE 4 – General Provisions
4.1 The BUYER declares that he/she has read and understood the preliminary information regarding the basic characteristics of the product subject to the Agreement, its sales price including all taxes, payment method, delivery, delivery costs, delivery period, and the SELLER’s trade name, full address, and contact details on the website www.biancostyle94.com, and has given the necessary confirmation in electronic environment. The preliminary information form on the payment page and the invoice issued for the sale are integral parts of this Agreement.
4.2 This Agreement, previously prepared in two copies by the SELLER, shall be deemed accepted by the BUYER once the “I have read and accept” section is clicked on 26.11.2014, 20:08, and one copy shall be sent to the BUYER’s e-mail address.
4.3 The product subject to the Agreement shall be delivered to the BUYER or to the person/organization at the address indicated within the period specified in the preliminary information on the website, depending on the distance of the BUYER’s place of residence, provided that it does not exceed 30 days. If the SELLER fails to fulfill its obligation within this period, the consumer may terminate the contract.
4.4 Any delivery charges regarding the delivery indicated in Article 3 shall be borne by the BUYER. If the SELLER declares on the website that it will cover delivery costs for purchases above a certain amount or within specific campaigns, delivery costs shall be covered by the SELLER. Delivery shall be made as soon as possible after the availability of stock and the transfer of the product price to the SELLER’s account.
4.5 If the product subject to the Agreement is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the recipient refuses to accept delivery.
4.6 The SELLER cannot be held responsible for any failure to deliver the product to the BUYER due to problems encountered by the courier company during delivery.
4.7 The SELLER is responsible for delivering the product subject to the Agreement in a sound, complete manner, in accordance with the specifications stated in the order, and with warranty certificates and user manuals, if any.
4.8 Provided there is a justified reason, the SELLER may supply the BUYER with another product of equal quality and price before the contractual performance obligation expires.
4.9 In cases where the fulfillment of the product or service subject to the order becomes impossible, the SELLER must notify the consumer before the contractual obligation period expires and may supply the BUYER with another product of equal quality and price.
4.10 For delivery of the product subject to the Agreement, this Agreement must have been signed and delivered to the SELLER, and the price must have been paid using the BUYER’s preferred payment method. If for any reason the product price is not paid or is canceled in the bank records, the SELLER shall be deemed released from the obligation to deliver the product.
4.11 If, after the delivery of the product, the BUYER’s credit card is unlawfully or wrongfully used by unauthorized persons not due to the BUYER’s fault, and the relevant bank or financial institution does not pay the product price to the SELLER, the BUYER is obliged to return the delivered product to the SELLER within 3 days. In this case, the shipping costs shall be borne by the BUYER.
4.12 If the SELLER cannot deliver the product subject to the Agreement on time due to force majeure, such as natural disasters, transportation disruptions, or extraordinary circumstances preventing shipment, the SELLER is obliged to notify the BUYER. In this case, the BUYER may choose to cancel the order, request the replacement of the product with an equivalent, or postpone the delivery until the hindering situation is eliminated. If the BUYER cancels the order, the amount paid will be refunded within 10 days.
For payments made by credit card, the product price shall be refunded to the relevant bank within 10 days after the cancellation by the BUYER. The reflection of this amount in the BUYER’s accounts depends entirely on the bank’s transaction process, and the SELLER cannot intervene in this matter.
ARTICLE 5 – Products Not Eligible for Withdrawal
By their nature, the return of disposable products, reproducible software and programs, perishable goods, or products with an expired shelf life cannot be accepted.
The return of the following products is subject to the condition that their packaging is unopened, undamaged, and the products unused and untested:
All kinds of cosmetic products
Underwear products
All kinds of personal care products
ARTICLE 6 – Default of the Debtor
In case the BUYER defaults, the BUYER agrees to compensate the SELLER for damages and losses incurred due to delayed performance of the debt. If the BUYER’s default arises from the SELLER’s fault, the BUYER shall not be obliged to cover any damages or losses.
ARTICLE 7 – Competent Court
In the implementation of this Agreement, the BUYER may submit complaints and objections to the consumer arbitration committee or consumer court located at the place of purchase of goods or services, or at the BUYER’s residence, within the monetary limits determined annually by the Ministry of Customs and Trade of the Republic of Turkey.
ARTICLE 8 – Consumer Rights
Defective Goods
Goods that are inconsistent with the qualities specified in their packaging, label, introduction, user manual, advertisements, or as stated by the seller, or that contain material, legal, or economic deficiencies that diminish or eliminate their value or the benefits expected from them in terms of allocation or use, are considered defective.
In this case, the consumer has the right to withdraw from the contract, including refund, to request replacement with a non-defective equivalent, a reduction in the price proportionate to the defect, or free repair. The seller is obliged to fulfill the consumer’s choice.
(… full consumer rights, warranty obligations, and repair responsibilities are included as in the original Turkish text …)